Plato's Closet Reviews
(Rated by 10 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.4
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.6
- Price & Quality4.6
- Customer Service4.5
- Return Policy4.5
- Shipping & Delivery4.5
Recent Customer Reviews (10)
Katrina Battaglia
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Jade Ellis
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Eldon Franklin
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Kelli Saunders
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Michael Kirsch
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Steven Skeens
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Leo Gould
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Esther Bischoff
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Alton Morrow
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Ethan Oosterbaan
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Payment Methods
Accepted Payment Options:
Prices for items on Platoscloset.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Plato's Closet credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Plato's Closet Pros & Cons
Pros
1
Good Clothes at Cheap Prices: Many customers appreciate the affordable prices and the variety of trendy and current styles available.
2
Easy to Find Location: The stores are generally easy to locate, making it convenient for customers to visit.
3
Good Selection: Some customers have found a good selection of gently used clothing, including items from popular brands.
CONS
1
Poor Customer Service: Many reviewers have expressed dissatisfaction with the customer service, citing rude and unprofessional behavior from staff.
2
Dishonesty: Some customers have reported issues with false advertising and dishonest practices, such as not honoring return policies or offering low prices for items that are not in good condition.
3
Quality Issues: There have been complaints about the quality of the items sold, including stains and holes in the clothes.
4
Exchange and Refund Issues: Customers have had problems with exchanging or returning items, with some being told that all sales are final despite the store's return policy.
Plato's Closet Features and Benefits
Features
Good Clothes at Cheap Prices
Many customers appreciate the affordable prices and the variety of trendy and current styles available.
Easy to Find Location
The stores are generally easy to locate, making it convenient for customers to visit.
Good Selection
Some customers have found a good selection of gently used clothing, including items from popular brands.
No Appointment Necessary
Sellers can bring in their gently used clothes, shoes, and accessories without an appointment. Buyers can shop for styles for all seasons, all day, every day.
Cash on the Spot
Immediate cash payment for accepted items.
Trendy and Name Brand Items
Only accepts gently used, name brand, trendy clothing items.
Seasonal Trends
Inventory is heavily influenced by current fashion trends.
Point of Sale (POS) System
Uses proprietary software to manage inventory and suggest buy prices, minimizing guesswork and streamlining the process.
Quick Turnover
Focuses on quick turnover of clothing items, with an average turnover rate of 90 days.
Organized and Clean Stores
Ensures merchandise is organized and stores are clean, providing a shoppable environment.
Quality Customer Service
Extensively trained franchisees provide quality customer service to both buyers and sellers.
Reducing Waste
Prevents clothing from filling up landfills by recycling and reusing items.
Affordable Prices
Offers gently used styles from favorite brands at affordable prices, often up to 70% discounted. Items are priced up to 70% off regular retail prices.
Local and Sustainable
Supports local communities and promotes sustainable fashion practices.
Earn Points
Customers can earn points for shopping or selling gently used items, providing access to exclusive discounts and promotions.
Cash Payout
When selling items, consigners typically receive 30% to 40% of the price Plato's Closet plans to sell the item for.